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Guido

Adhésion le 24 nov. 2023

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Dernière activité le 07 févr. 2025

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Dernière activité effectuée par Guido

Guido a créé une publication,

Publication Feedback - Voice (Talk)

Hi,

https://support.zendesk.com/hc/en-us/articles/8518285222682-Announcing-Average-Wait-Time-message-in-all-languages-supported-by-Talk

I was really pleased with this change initially. However, when we started using it, the translation of the queue waiting time appeared inconsistent, combining Dutch and English. This did not meet the quality standards we aim to present to our customers.

Modification le 24 déc. 2024 · Guido

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Guido a ajouté un commentaire,

CommentaireEnd-user guide for Help Center

Tetiana Gron no not at all. 

 

Afficher le commentaire · Publication le 08 mai 2024 · Guido

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CommentaireEnd-user guide for Help Center

Hi, i have followed all steps, but it doesnt work at all… We are a dutch company, is that possable the problem? 

Afficher le commentaire · Publication le 08 mai 2024 · Guido

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Commentaire de la communautéZendesk AI EAP - Generative AI

we have encountered the same problem. The summary was about Childcare, but we are a Outdoor retail company… so that's very strange. 

Afficher le commentaire · Publication le 16 avr. 2024 · Guido

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