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Thomas Hanood

Adhésion le 22 oct. 2021

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Dernière activité le 04 mars 2023

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Dernière activité effectuée par Thomas Hanood

Thomas Hanood a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

+1 This must be considered a bug fix rather than a roadmap feature. While making bulk changes to a dashboard a report was deleted and the Undo function only goes back so far. There is no solution to this currently.

Afficher le commentaire · Publication le 04 mars 2023 · Thomas Hanood

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Thomas Hanood a ajouté un commentaire,

Commentaire de la communauté Q&A - Tickets and email

Nicky Clark said it best. This is creating Noise. Every ticket sent to us from our application goes through our server first before it is sent to Zendesk. Since the "Reply-To" email (customer using the application) is different from the received from email/domain (our servers), the new tag is flagging everything.


Brett Bowser I appreciate you bringing this up to your PM

Afficher le commentaire · Publication le 06 juil. 2022 · Thomas Hanood

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Thomas Hanood a ajouté un commentaire,

Commentaire de la communauté Q&A - Tickets and email

+1 on recently noticing this tag and not finding any info about it. I'd like to "turn it off" if possible.

Afficher le commentaire · Publication le 29 juin 2022 · Thomas Hanood

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