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Yoni Pinto

Adhésion le 16 oct. 2021

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Dernière activité le 07 nov. 2022

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Dernière activité effectuée par Yoni Pinto

Yoni Pinto a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1 ing above comment from Martin. Our team often reviews tickets related to past weeks, and this causes a lot of confusion in weeks after daylight savings time. The product should be able to identify the actual time of day at the date in question, based on the timezone, rather than the UTC timestamp shown at the current timezone setting. 

Afficher le commentaire · Publication le 07 nov. 2022 · Yoni Pinto

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Yoni Pinto a ajouté un commentaire,

Commentaire de la communauté Q&A - Apps and integrations

Hey Zach Anthony -- this is exactly what we were looking for, thanks for the update!

Afficher le commentaire · Publication le 26 mai 2022 · Yoni Pinto

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Yoni Pinto a créé une publication,

Publication Q&A - Apps and integrations
We would like to understand if there is a role setting when editing a role in the Roles page (https://subdomain.zendesk.com/admin/people/team/roles) that could enable a role to edit webhooks.
 
We have our engineering team members that need to have access to some of the webhooks we have, but we don't want to give them full admin permissions. Would be great to see if this is possible. We would add this permissioning to the "Engineer" role in our system. 

Modification le 19 mai 2022 · Yoni Pinto

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Yoni Pinto a ajouté un commentaire,

Commentaire de la communauté Feedback - Admin Center

+1. We have a large roster of users in various roles, and although being able to filter by different roles is nice, finding individual users in the team members page is faster than using the regular ZD UI to search for users --> manage in admin center. 

Afficher le commentaire · Publication le 06 oct. 2021 · Yoni Pinto

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