Ben Wright

1. Communauté
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

The lack of ability to do this makes Explore reporting significantly less useful to our organization. Please stress the importance of this feature to the team.

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• Ben Wright
• Création 16 mai 2022 22:54
• 13 votes

1. Explore
2. ...
3. Customizing reports
4. Using stacked charts to display results

Is there a way to sort the stacked elements by quantity? E.g. highest value in column is on the bottom, smallest value on the top

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• Ben Wright
• Création 26 avril 2022 17:52
• 1 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)
3. Revert to last published state - "unpublished changes in editor"

Yeah if Zendesk wants Explore to actually be useable in a corporate environment, basic features like discarding unsaved changes need to be present. +1 for getting this implemented.

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• Ben Wright
• Création 22 avril 2022 15:20
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

It's simply baffling that this is not an option. It's the most basic and important feature of any ticketing system.

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• Ben Wright
• Création 15 octobre 2021 17:08
• 4 votes