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José Mejia

Adhésion le 16 oct. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par José Mejia

José Mejia a créé une publication,

Publication Feedback - Ticketing system (Support)

It would be very helpful for us if we could sort tickets by certain colors in Zendesk.

Publication le 28 sept. 2021 · José Mejia

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José Mejia a créé une publication,

Publication Feedback - Ticketing system (Support)

It would be very useful if the side conversations could also be printed when printing tickets. Since we have to print many tickets and save them in the ERP system for controlling reasons.
When printing tickets, the internal notes are already printed. I have also seen that I am not the only one from the community who supports this function. Thanks a lot!

Publication le 31 août 2021 · José Mejia

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José Mejia a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

YES YES YES, we definitly need the ability to print side conversations too, when we print the whole ticket!

Afficher le commentaire · Publication le 31 août 2021 · José Mejia

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José Mejia a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

YES YES YES, we definitly need the ability to print side conversations too, when we print the whole ticket!

Afficher le commentaire · Publication le 31 août 2021 · José Mejia

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