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Eric Leis
Adhésion le 25 mai 2023
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Dernière activité le 01 nov. 2024
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Dernière activité effectuée par Eric Leis
Eric Leis a ajouté un commentaire,
Zendesk, really disappointed here.
This was a feature that was included in base functionality in 2021 via triggers notify>ticket and set as an internal comment. In early 2022 it was removed and broke tons of our workflows. Now in 2024, it returns as a paid-for feature - not included in the enterprise plan - and is said to be a part of the Advanced AI features. This is not AI. Please return this feature to customers.
Afficher le commentaire · Publication le 01 nov. 2024 · Eric Leis
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Eric Leis a ajouté un commentaire,
+1 for this!
It would be a very helpful feature!
Afficher le commentaire · Publication le 13 mai 2024 · Eric Leis
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