Louis A.
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Dernière activité effectuée par Louis A.-
Louis A. a ajouté un commentaire,
Hello Zendesk team.Is there an update on this? THis really feels like this should be possible.Kind regards,Louis
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Louis A. a ajouté un commentaire,
Any update on this?
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Louis A. a ajouté un commentaire,
Hi.Is there an update on this topic?Having datasets in explore would be useful, but my team would also need to be able to use side conversations responses in triggers, and to trigger an SLA breach ...
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Louis A. a créé une publication,
Preventing agents from stealing tickets from each other
Hi.There is a problem on my team going on with agents 'stealing' tickets from each other by assigning those to themselves to get the solve. We do not use auto assignment as it would not make sense ...
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Louis A. a ajouté un commentaire,
Hello. Is there any update on this ?My team is running into the same problem.