david romero

Hi,

I am developing an app in the background but the ticket.saved event is not detected

I have tried like this:

client.on('app.registered', function appRegistered(e) {
     client.on('ticket.saved', function(data) {
      console.log("FIRE BACKGROUND") }
)})

//and this

client.on('ticket.saved', function(data) {
      console.log("FIRE BACKGROUND") 
})

Hi, when a try connect my SDK Channel to bot with teh key ID generate a get this errror: zendesk.android.internal.ZendeskError$InvalidChannelKey: The provided channelKey is invalid.

Hola, saludos cada cuánto tiempo cambian las ip que entrega la dirección:

https://{your-subdomain}.zendesk.com/ips

Gracias.