Zachary Tarantino-Woolson

1. Communauté
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

Gorka Cardona-Lauridsen Hello, Any updated on this? 6 months ago you said we would have an update in 6 months. This would be a great addition to customization.

• Afficher le commentaire
• Zachary Tarantino-Woolson
• Création 18 février 2022 19:42
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Just adding a +1 here and hope that we get another update soon on this.

• Afficher le commentaire
• Zachary Tarantino-Woolson
• Création 1 décembre 2021 18:44
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Allow end users to update fields after ticket is created

+1

• Afficher le commentaire
• Zachary Tarantino-Woolson
• Création 30 novembre 2021 17:19
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Control + backspace

Great to hear! Thank you

• Afficher le commentaire
• Zachary Tarantino-Woolson
• Création 4 novembre 2021 17:46
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Control + backspace

Just here to add a +1 to this issue as it has been very annoying working with tickets today and accidentally deleting an entire response.

• Afficher le commentaire
• Zachary Tarantino-Woolson
• Création 4 novembre 2021 17:19
• 1 vote