Jack

1. Communauté
2. Zendesk Suite Q&A
3. Split an unrelated request into a new ticket

We would like this feature too, it messes up our metrics on issue tracking to combine issues within a single ticket

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• Jack
• Création 28 septembre 2021 12:22
• 1 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Create a private comment automatically

Seems like this would be so much easier if Zendesk just added 'set private comment' as an action choice for a trigger. Seems like a lot of hoops to go through for a simple task.

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• Jack
• Création 10 septembre 2021 11:41
• 1 vote