Ricardo Pereira

1. Communauté
2. Feedback - Help Center (Guide)
3. Content Blocks Translations

Hi Katarzyna Karpinska, any update on the Content Block translations, since the prioritized features you mentioned before have been developed? Thanks!

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• Ricardo Pereira
• Création 12 avril 2023 10:05
• 0 vote

1. Guide
2. ...
3. End-user guide for Help Center
4. About search engine optimization (SEO) in your help center

Hi, our Google Search Console is returning an error: "Page is not indexed: Duplicate, Google chose different canonical than user" "User-declared canonical: https://support.enviolo.com/hc/en-us" ...

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• Ricardo Pereira
• Création 3 avril 2023 14:14
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Antonio Maninha we can connect, and perhaps I could offer some input? Otherwise, you might have to continue waiting for more years :P  https://www.linkedin.com/in/ricardonovaispereira/ 

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• Ricardo Pereira
• Modifié 8 février 2023 15:45
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Antonio Maninha We're working on a new help center where I work, and content blocks were one of the adoptions we made to reuse the content in different articles and sections. We have situations whe...

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• Ricardo Pereira
• Création 6 février 2023 16:07
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Is this even going to be developed? I read elsewhere that the Help Center's core framework makes it very difficult to do this. So the answer was the release of Content Blocks. If posting articles t...

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• Ricardo Pereira
• Modifié 6 février 2023 11:48
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. HTML in agents signature

Hi Pedro Rodrigues (opservator.com), can I use code to rescale images using Markdowns?I want to code to resize an image to half the size, e.g. for retina displays. Similar to HTML width and height ...

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• Ricardo Pereira
• Création 14 décembre 2022 15:20
• 0 vote

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Migrating existing content to your help center

Hi. How would it work for the migration of Content Blocks?

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• Ricardo Pereira
• Modifié 3 octobre 2022 15:35
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Content Blocks Translations

I also agree with this. We have 4 languages in our help center, planning to add more in the future. We're redesigning our help center, including using content blocks more. The plan was to help save...

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• Ricardo Pereira
• Modifié 29 septembre 2022 11:31
• 2 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Creating and inserting reusable information with content blocks

That would be a great update!

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• Ricardo Pereira
• Création 14 septembre 2022 10:27
• 0 vote

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Creating and inserting reusable information with content blocks

Katarzyna Karpinska It would be great if we had greatly more flexibility when using HTML source code. We're desperate for a solution that supports images on CBs, even if we source images from outsi...

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• Ricardo Pereira
• Création 9 septembre 2022 12:48
• 0 vote