Yrwyn M. Policarpio

1. Chat
2. ...
3. General questions about live chat
4. How can I send chat transcripts manually or automatically?

Thanks for this information, this is extremely helpful. However, it seems the above is applicable while the chat is still active only. Can you walk me through sending the chat transcript after the ...

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• Yrwyn M. Policarpio
• Création 15 septembre 2021 06:58
• 0 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Reporting on Availability Time in Chat

Hi Zendesk Team, do we still have no way to track the number of hours that the team is online on live chat? Will you consider adding this anytime soon? Thanks!

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• Yrwyn M. Policarpio
• Création 5 août 2021 06:55
• 0 vote