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Thibaut

Adhésion le 16 oct. 2021

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Thibaut a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Nobody?

Afficher le commentaire · Publication le 20 juil. 2021 · Thibaut

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Thibaut a ajouté un commentaire,

CommentaireWeb Widget (Classic) documentation

Hello Brett,

That's what I thought, unfortunately.

I just created a new topic.

Thank you.

Afficher le commentaire · Publication le 22 juin 2021 · Thibaut

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Thibaut a créé une publication,

Publication Feedback - Ticketing system (Support)

Hello,

I'm looking to change two things that don't make sense to me on the Web Widget.

1 / When the Web Widget is displayed in full screen on mobile, I think it would be better to change this icon. More understandable.

2 / Also on mobile, I would like to add an "OK" or "Search" button, something like that, in the search bar. Few people are familiar with having to press the "Return" key on their smartphone keypad to validate a form. When I watch my visitors sessions with HotJar, I have approximately 20% of people typing their search but failing to validate the form ...

Guess it is not possible to achieve this with custom code? Don't you think these are good ideas?

Thanks.

Publication le 22 juin 2021 · Thibaut

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Thibaut a ajouté un commentaire,

CommentaireWeb Widget (Classic) documentation

Hello,

I'm looking to change two things that don't make sense to me on the Web Widget.

1 / When the Web Widget is displayed in full screen on mobile, I think it would be better to change this icon. More understandable.

2 / Also on mobile, I would like to add an "OK" or "Search" button, something like that, in the search bar. Few people are familiar with having to press the "Return" key on their smartphone keypad to validate a form. When I watch my visitors sessions with HotJar, I have approximately 20% of people typing their search but failing to validate the form ...

Guess it is not possible to achieve this with custom code? Don't you think these are good ideas?

Thanks.

 

Afficher le commentaire · Publication le 02 juin 2021 · Thibaut

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