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Hesham Mahmoud

Adhésion le 16 oct. 2021

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Dernière activité le 28 déc. 2023

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Dernière activité effectuée par Hesham Mahmoud

Hesham Mahmoud a créé une publication,

Publication Q&A - AI and automation

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

Publication le 02 sept. 2021 · Hesham Mahmoud

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Hesham Mahmoud a ajouté un commentaire,

CommentaireMeasuring success

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

Afficher le commentaire · Publication le 02 sept. 2021 · Hesham Mahmoud

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Hesham Mahmoud a créé une publication,

Publication Q&A - Talk and text

Could you please list for me which telephone systems supported by Zendesk talk?

Publication le 22 juin 2021 · Hesham Mahmoud

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