Niclas Kårlin
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Activité totale52
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes13
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Abonnements26
Commentaires
Activité récente par Niclas Kårlin-
Customers ask how they can implement images and code snippets in their replies, just as we agents can. I'm sorry to have to tell them they can't, and it's not up to me.
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I confirm it works, but you have to do manual Source code edit, and there can't be a <span> tag included. It also don't show in the editor.
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No, but you can get access to our production system. Please send an email to support.agv "a" kollmorgen dot com and I will give you access.
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It is working! Changed the colors and all. One issue still, when the chat window is open, the arrow is hidden. I tried to move it up, but bottom: 340px; did not change anything. Any clues?
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We have pretty much a vanilla Copenhagen. Here is our sandbox
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I get it to work a little bit, but the arrow don't show. I am thinking it has to do with the .svg format? Here you can (barely) see it showing up: Using Chrome and win7
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Also please add a full editor to the Category and Section editors, and allow HTML. I created a new request.
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Excellent! Another easy win would be the code block and code span, which are already available in the ticket editor. Why can't you simply use the same editor?
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Would be helpful when linking to information in other articles in Zendesk. It is easier to show where to read if you can link to the chapter directly.
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I works very well in tickets. Frustrating that those are not available in Article.