Niclas Kårlin

1. Communauté
2. Feedback - Help Center (Guide)
3. Make it easier to create anchor links to sub-sections of an article

Would be helpful when linking to information in other articles in Zendesk. It is easier to show where to read if you can link to the chapter directly.

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• Niclas Kårlin
• Création 30 octobre 2017 13:44
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

I works very well in tickets. Frustrating that those are not available in Article.

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• Niclas Kårlin
• Création 30 octobre 2017 08:28
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. Guide reformats HTML code

Thanks Dan for reaching out. I got help from Zendesk support with this tip and that works. What I ended up is to include the actual HTML in my style.css, like this: .OrangeButton { color: white; b...

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• Niclas Kårlin
• Création 10 octobre 2018 14:55
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Guide reformats HTML code

Are there any topics about this more than this? It's not so easy to work with "Zendesk HTML" as the documentation on w3 school do not always apply, afaik. I'm trying to make buttons...

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• Niclas Kårlin
• Création 8 octobre 2018 13:30
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

We have pretty much a vanilla Copenhagen. Here is our sandbox  

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• Niclas Kårlin
• Création 10 novembre 2017 08:46
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

I get it to work a little bit, but the arrow don't show. I am thinking it has to do with the .svg format? Here you can (barely) see it showing up: Using Chrome and win7

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• Niclas Kårlin
• Création 9 novembre 2017 12:22
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

It is working! Changed the colors and all. One issue still, when the chat window is open, the arrow is hidden. I tried to move it up, but bottom: 340px; did not change anything. Any clues?

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• Niclas Kårlin
• Création 10 novembre 2017 11:06
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. Help Center - Add an arrow to scroll back to the top of the page

No, but you can get access to our production system. Please send an email to support.agv  "a"  kollmorgen   dot com and I will give you access.

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• Niclas Kårlin
• Création 10 novembre 2017 12:18
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Make it easier to create anchor links to sub-sections of an article

Excellent! Another easy win would be the code block and code span, which are already available in the ticket editor. Why can't you simply use the same editor?

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• Niclas Kårlin
• Création 31 octobre 2017 07:04
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

Also please add a full editor to the Category and Section editors, and allow HTML.   I created a new request.

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• Niclas Kårlin
• Création 3 novembre 2017 15:08
• 0 vote