Jason Oliver

1. Communauté
2. Feedback - Ticketing System (Support)
3. Add more than one requester ("To" field) to a ticket

Agreed, would love to get some kind of auto-cc. Historically unlikely but one can dream

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• Jason Oliver
• Création 1 décembre 2022 19:06
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. CC all/select users in an organization when a ticket is created under that organization

Just here to echo other comments. As some of our clients want the entire staff to be able to submit tickets but also copy specific managers in all tickets, it is critical to have a clean way to aut...

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• Jason Oliver
• Création 20 juillet 2022 20:12
• 0 vote