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Digital Reality Corp

Adhésion le 17 nov. 2022

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Dernière activité le 17 nov. 2022

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Digital Reality Corp a ajouté un commentaire,

CommentaireEnd users and organizations

Hi there. 

I am wanting to know if we can assign a ticket to an organization that is the receiver or is cc'd in on a conversation. 

If a ticket is submitted by a client it gets assigned to their organization but if we send an email to a user in an organization it doesn't get assigned to the organization. 

Is there a way to do this? 

 

Thanks

Afficher le commentaire · Publication le 17 nov. 2022 · Digital Reality Corp

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