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Pavel Grigorov

Adhésion le 04 nov. 2021

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Dernière activité le 25 nov. 2021

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Pavel Grigorov a créé une publication,

Publication Developer - Zendesk APIs

Why is there no endpoint to get a comment by its ID like the other resources?
i.e. api/v2/comments/{commend_id} is not a valid endpoint
If the ID is not global, why can I not at least specify like so:
api/v2/tickets/{ticket_id}/comments/{commend_id} or with a parameter?

Publication le 22 nov. 2021 · Pavel Grigorov

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Pavel Grigorov a créé une publication,

Publication Developer - Zendesk APIs

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/#upload-files

The curl example shows a token parameter:
curl "https://{subdomain}.zendesk.com/api/v2/uploads?filename=user_crash.log&token={optional_token}"

What is the purpose of this parameter and what value should it take?

Publication le 19 nov. 2021 · Pavel Grigorov

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Pavel Grigorov a créé une publication,

Publication Developer - Zendesk APIs

When creating a Trigger through the API endpoint, I wish to set the trigger's action to be to notify a webhook. How do I need to structure the body in order to do this?
Furthermore, the webhook's request method is POST, can I build the webhook's request body through the API as well, or is this not possible?

Publication le 12 nov. 2021 · Pavel Grigorov

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Pavel Grigorov a créé une publication,

Publication Developer - Zendesk APIs

Hello, is it possible to use the Webhook and Trigger APIs for events regarding Organizations and Users, or are they available only on a Ticket level?

i.e. I would like to be able to receive a webhook when an Organization is created.

Publication le 04 nov. 2021 · Pavel Grigorov

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