Brian Haine

1. Communauté
2. Feedback - Ticketing System (Support)
3. Service Level Agreements - please share your feedback!

As a new ZD customer, so far the SLA feature is very useful. we have found a few things that we would like to modify. 1st is an SLA option that doesn't get paused. it is all too easy for an agent t...

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• Brian Haine
• Création 29 décembre 2021 16:59
• 0 vote

1. Communauté
2. Feedback - Admin Center
3. New Team Members page nice but columns should include Role, other features

Role & groups would be huge

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• Brian Haine
• Création 2 décembre 2021 15:40
• 0 vote