Sari Siekkinen
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Activité totale8
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Dernière activité
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Abonnements2
Aperçu des activités
Dernière activité effectuée par Sari Siekkinen-
Sari Siekkinen a ajouté un commentaire,
Event this is so frustrating to roll down to found out the latest comment. Zendesk, please let us choose whether new comments are on the bottom or first.
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Sari Siekkinen a ajouté un commentaire,
Greg, thanks for the answer. I'll fear the day we will receive the message !!
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Sari Siekkinen a ajouté un commentaire,
Greg, what are you meaning you are forced by Zendesk to switch to Agent Workspace 😲Is this happening to all of us .... no, no, no. !!!!As the sorting is wrong on Agent Workspace (and in Help Cente...
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Sari Siekkinen a ajouté un commentaire,
Hi, How could I exclude one agent from this trigger 'Notify all agents of received request'? I did found that there are options to have notifications sent to one agent but that is not a option. Als...
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Sari Siekkinen a ajouté un commentaire,
Our reason as well not to use Agent workspaces is the WRONG order of comments on tickets.ALSO, our customers are complaining about it's wrong order of comments in their requests views in HelpCenter...
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Sari Siekkinen a ajouté un commentaire,
Our customer complain that when seeing their tickets on Help Center /your requests it is difficult to stroll down to add comments; as it is in here as well. It is annoying to find the newest in the...