Flink SE

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automatically assign a follow-up ticket to the original group / assignee

This is the way I think could work for everyone. It includes a few triggers and tags. Follow-up tickets inherit tags. We can use this to assign them to the group the original ticket was assigned to...

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• Flink SE
• Modifié 25 mars 2022 14:55
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Disable / Un-check 'Create follow-up' option

Is there an update on this? 

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• Flink SE
• Création 9 mars 2022 11:22
• 0 vote