Sandra Campbell
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Activité totale25
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Votes1
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Abonnements13
Aperçu des activités
Dernière activité effectuée par Sandra Campbell-
Sandra Campbell a ajouté un commentaire,
hello, despite what is says above I can't seem to change the end user description for the "Pending" status (I have custom statuses turned on). Have modified the description on the "Edit ticket stat...
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Sandra Campbell a ajouté un commentaire,
we really need this as well
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Sandra Campbell a ajouté un commentaire,
Also need this
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Sandra Campbell a ajouté un commentaire,
very needed!
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Sandra Campbell a ajouté un commentaire,
We need this too, doesn't make sense to our customers when they receive emails with incorrect branding ... hope it gets fixed soon.
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Sandra Campbell a créé une publication,
"Updated date" on "My Requests" page hidden or only show for public comment/public status update
Currently if an internal comment is posted on a ticket by an agent the Updated Date visible to the customer is modified on the My Requests page in the customer portal.This is confusing the custom...
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Sandra Campbell a ajouté un commentaire,
we need this too!
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Sandra Campbell a créé une publication,
Display more than 10 columns in a view in Agent workspace
Once you add the basic system fields to make a view mean something there are not many spaces left to show custom fields, for which we have quite a few.
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Sandra Campbell a ajouté un commentaire,
we need this too!
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Sandra Campbell a ajouté un commentaire,
+1