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Alfred Andrade

Adhésion le 21 sept. 2022

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Dernière activité le 20 janv. 2023

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Alfred Andrade a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

MineralTree | Support, I share the same struggle. Upgrading an account when I've reported missing some basic functionalities for months now. I have a new Account Manager and plan to bring this up next week but I've done so in the past with no luck or true focus on Zendesk Talk functionality. 

Afficher le commentaire · Publication le 20 janv. 2023 · Alfred Andrade

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Alfred Andrade a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

We've resorted to utilizing tymeshift for historical data on this. Still working out the kinks such as exporting via excel/csv in a way that allows editing but exporting through PDF at least gives you an overview of historical data on talk metrics. 

Afficher le commentaire · Publication le 22 sept. 2022 · Alfred Andrade

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Commentaire de la communauté Feedback - Voice (Talk)

Karen Hynes

It's been almost a month since the last update on this post. Is Zendesk still on track to executive in Q4? 

Afficher le commentaire · Publication le 21 sept. 2022 · Alfred Andrade

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