Benjamin
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Votes1
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Abonnements4
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Dernière activité effectuée par Benjamin-
Benjamin a ajouté un commentaire,
Hello Dane, Same problem happened to me too the "Ask for Details" doesn't work on Social Channel. Can you help me on this one ? Thank you.
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Benjamin a ajouté un commentaire,
Hello, Any update on this ?We really need this customizable CSAT feature enable. Thank you. By the way Miss Lenka Brozmanova, is this Nicereply can be put on in-app Zendesk Chat (Classic) with Re...
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Benjamin a ajouté un commentaire,
Hi Dane, Thank you for the response. Yeah, I mean, on the Web Widget (Classic), the End-user can see the rating on top ridge side and after the chat ended. But this behavior won't work on mobile ...
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Benjamin a ajouté un commentaire,
Hi, I implemented this chat (classic) on android and ios mobile app. and I realized that this satisfaction rating will not automatically sent to user when the chat end, but our agent need to click ...