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Patrycja Walencik
Adhésion le 03 janv. 2022
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Dernière activité le 25 févr. 2025
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Dernière activité effectuée par Patrycja Walencik
Patrycja Walencik a ajouté un commentaire,
Did you have a chance to check my previous message? We wanted to reproduce the issue you mentioned, but unfortunately, everything looks good in our instance. Does the problem still exist on your end? If so, could you please share the links to the articles where you noticed the issue?
Best
Afficher le commentaire · Publication le 10 févr. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.
Afficher le commentaire · Publication le 30 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.
Afficher le commentaire · Publication le 30 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
[FOR ROADMAP] This feature request has been accepted and is on our roadmap in [2025]. Per our Community Guidelines, we can provide general guidance for anticipated feature and functionality release dates, and any discussion of planning is always subject to change. To stay on top of product releases please visit our What’s New page in the Help Center. We are going to leave this post open for comment to allow others to provide their feedback and use cases.
Thank you again for your feedback and for being a valuable customer with Zendesk.
Afficher le commentaire · Publication le 28 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Rob Sherrard Hi Rob, of course, I updated your suport ticket
Best,
Pati
Afficher le commentaire · Publication le 23 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Could you share with us a link/s to the articles where you noticed issue?
Thank you,
Afficher le commentaire · Publication le 22 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Martha Chastain In EAP form you can find information “all customers who sign up to EAP will get access to Advanced AI add-on to enjoy the added benefit of AI-powered summary generation”
It means that as a part of EAP is not necessary to buy AI Add-on to test this functionality, no any extra cost.
Afficher le commentaire · Publication le 17 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Martha Chastain Please make sure that you have enabled Gen AI in the Admin Center under the Workspace section.
Afficher le commentaire · Publication le 16 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Bill Decker, we fixed the issue, and I would like to confirm that it is working as expected.
Afficher le commentaire · Publication le 16 janv. 2025 · Patrycja Walencik
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Patrycja Walencik a ajouté un commentaire,
Nikki Goodson Is the issue still happening? We couldn't recreate it in our environment. If it is, I'll create a support ticket for this case
Afficher le commentaire · Publication le 16 janv. 2025 · Patrycja Walencik
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