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Meredith Boorady

Adhésion le 20 sept. 2022

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Dernière activité le 03 nov. 2023

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Meredith Boorady a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

This would also be helpful for us!

Afficher le commentaire · Publication le 25 sept. 2023 · Meredith Boorady

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Meredith Boorady a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Hello! We would also benefit from allowing custom user fields in the user profile part of the essential card. Now, it only gives us name, email, phone, and a notes box. We have some other important information that we would like to be able to add there.

Afficher le commentaire · Publication le 02 févr. 2023 · Meredith Boorady

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Meredith Boorady a ajouté un commentaire,

CommentaireGeneral questions about email and email template

I agree with the previous comments. We have a lot of users that use multiple email addresses and need to be able to reply to them from the one they sent in and also select one to reply based on their preferences. 

Afficher le commentaire · Publication le 09 janv. 2023 · Meredith Boorady

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Meredith Boorady a ajouté un commentaire,

Commentaire de la communauté Feedback - Voice (Talk)

I agree as well. It would be beneficial for us to have the option to record all inbound calls but not outbound calls. 

Afficher le commentaire · Publication le 20 sept. 2022 · Meredith Boorady

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