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karan sharma

Adhésion le 31 déc. 2021

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Dernière activité le 11 mars 2023

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karan sharma a ajouté un commentaire,

CommentaireTicket customization

Can we add more conditional fields than 1500 which is the maximum or is there any way we can do that or exceed that limit maybe via app or some other logic ?

 

Please support

Afficher le commentaire · Publication le 11 mars 2023 · karan sharma

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karan sharma a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk APIs
Since this is the only way to add many users to group how can we also place email id of the user what will be the format?
 
 
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}

Afficher le commentaire · Publication le 04 févr. 2023 · karan sharma

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karan sharma a créé une publication,

Publication Developer - Zendesk APIs
In the below statement for group membership via API.Can we also add email of the user instead of user_id and how it can achieved?
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}
 
Please help !

 

 
 

Publication le 03 févr. 2023 · karan sharma

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karan sharma a ajouté un commentaire,

Commentaire de la communauté Developer - Zendesk APIs

i have issue related to this 

{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"requester": [
{
"description": "Requester: Name: is too short (minimum one character)"
}
]
}
}

we have a webhook created which is creating parent to child ticket via webhook and one of the fields in parent ticket becomes requester for child ticket.can i get any idea over it?

Afficher le commentaire · Publication le 25 mars 2022 · karan sharma

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karan sharma a ajouté un commentaire,

CommentaireTicket basics

Hi all , can we add validations in custom fields like there is a price which should be less than 50 in search query

Afficher le commentaire · Publication le 31 déc. 2021 · karan sharma

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