Mario Wijaya

1. Communauté
2. Zendesk APIs
3. [Zendesk API] Adding private comment to the ticket with text and link

Markdown works perfectly. Thanks!

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• Mario Wijaya
• Création 28 mars 2022 16:13
• 0 vote

1. Communauté
2. Zendesk APIs
3. [Zendesk API] Adding private comment to the ticket with text and link

The API reference that you are referring to is the "Post comment" to a community post and not to a ticket.I am referring to a customer submitting a ticket through the webform or by other channels a...

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• Mario Wijaya
• Modifié 27 mars 2022 03:17
• 0 vote

1. Communauté
2. Zendesk APIs
3. Can't solve the ticket using zendesk api

Hi Greg, Thanks for the information. You are right - I was able to resolve by looking at the required fields to be filled. Thanks,   Mario

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• Mario Wijaya
• Modifié 7 mars 2022 22:38
• 0 vote