Ariya
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Dernière activité effectuée par Ariya-
Ariya a ajouté un commentaire,
Hi Axel Mora try this code: 1. When you have more than 1 value to hide: [{"name": "type", "value": "problem"}, {"name": "type", "value": "incident"}, {"name": "type", "value": "question"}] 2. ...
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Ariya a ajouté un commentaire,
I can't see any captcha setting: Is it removed?
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Ariya a créé une publication,
Make some feature to inform customer that live-chat messaging has been end.
Make some feature to inform customer that live-chat messaging has been end. So basically this will helps a customer about to inform their tickets/conversation has been ended. And after the chat i...
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Ariya a ajouté un commentaire,
How can I create a dashboard like this:
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Ariya a ajouté un commentaire,
I wanted to create a custom field ticket (type: look up). Is it possible to filter the look up field based on the ticket requester?
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Ariya a ajouté un commentaire,
hi Andrei Kamarouski thank you for the formula ----------- but, is the formula is only for timestamp? how if i wanted to use only date? i want to get this value ==> 2023-10-19 not this ==> 2023-1...
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Ariya a ajouté un commentaire,
can someone help me how to formula:"Ticket First Solved - Date" ? I need to create an attribute like that, thank you
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Ariya a ajouté un commentaire,
I can't find any agent when the ticket channel is Messaging. Because messaging didn't use public reply.how to solved/find that agent if the ticket is from messaging channel?
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Ariya a ajouté un commentaire,
Hi Barry Neary So if there is nothing in the omnichannel routing column (null/blank), that channel cannot use omnichannel routing? (cannot be automatically assigned to an agent) This pic is from ...
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Ariya a ajouté un commentaire,
I cant make a omnichannel routing in Facebook Messenger Channel (Facebook Private Message) I mean the tickets is not auto assigned to agent who has online status. ---- Can I know the list of chann...