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Chris Blouch

Adhésion le 20 janv. 2022

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Dernière activité le 26 janv. 2022

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Chris Blouch a ajouté un commentaire,

CommentaireAccounts and billing

Thanks for the response. I'm assuming you meant H1 2022 :) In any case, I'm pleased that Zendesk will be working to resolve. Adding alt="" to an image shouldn't be a heavy lift so I'm looking forward to this being fixed soon. Is there a way I can track this issue short of polling this forum? There are many other accessibility problems I would want to ensure are included in the scope of Zendesk progress toward providing an inclusive experience. How are you testing for accessibility? I'm happy to pull together a list or the like if that would be helpful. Is this the proper channel to document and resolve them?

Afficher le commentaire · Publication le 26 janv. 2022 · Chris Blouch

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Chris Blouch a ajouté un commentaire,

CommentaireAccounts and billing

Where do I report accessibility issues? I have a page with a decorative background image added as part of a template. This image is placed on the page behind the header and search box but lacks either an alt="" or aria-hidden="true" attribute. Without these attributes a screen reader is going to fall back to reading the img src, something like:

theme.zdassets.com/theme_assets/594786/288412cbd1fcb4b4a1b80c994cf2ae971ca996b2.png

which is verbose and useless. In order to meet the W3C WCAG 1.1.1

https://www.w3.org/TR/UNDERSTANDING-WCAG20/text-equiv-all.html

there needs to be a way to mark this image so it can be ignored by assistive technology.

Afficher le commentaire · Publication le 20 janv. 2022 · Chris Blouch

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