Renu Sharma - DynaNet
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Dernière activité effectuée par Renu Sharma - DynaNet-
Renu Sharma - DynaNet a ajouté un commentaire,
How can I notify people for Sla breach separately for first reply time and resoltion time ? Under automation i cannot find different event which is major issue.also in view i am not able to focuson...
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Renu Sharma - DynaNet a créé une publication,
Trouble Editing Group Name in Zendesk Sell
Didn't find any setting to edit Group Name in Zendesk Sell
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Renu Sharma - DynaNet a créé une publication,
Report for tracking how much time a ticket has spent in various groups before the ticket was solved
I would like to know how I can see how much time a ticket has spent in various groups before it was solved