Jason Shepard

1. Communauté
2. Zendesk Suite Q&A
3. Broken Satisfaction survey CSAT

I want to set it so that the automation sends an SMS link instead of an email. is there a way of changing it to do this? Most of our tickets are opened through SMS. I tried creating a trigger that ...

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• Jason Shepard
• Création 5 mai 2022 20:43
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

Someone tell them to “refresh” their own ticket screen so they see the last years worth of requests for this function.

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• Jason Shepard
• Création 21 avril 2022 19:32
• 5 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

Almost a year later and still nothing? 

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• Jason Shepard
• Création 11 mars 2022 15:02
• 3 votes