Denise Sehlmeyer
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Publications
Activité récente par Denise Sehlmeyer-
Messaging within Zendesk Help Center doesn't recognize Signed in Users
In the Zopim Chat, when an End User is signed into the Help Center, Chat recognized this. We are using Messaging on the Zendesk Help Center and it does not recognize the End user, so we have to re...
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Non-Admin's (Agents) being able to Reset Passwords
Is there a way for Non-Admin agents to reset end user passwords? This is something we have to deal with routinely and waiting for an ADMIN to be available is a bad customer experience, especially w...