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Tobias Grønbæk Melander

Adhésion le 02 mai 2023

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Dernière activité le 20 déc. 2023

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Dernière activité effectuée par Tobias Grønbæk Melander

Tobias Grønbæk Melander a ajouté un commentaire,

CommentaireAnnouncements

Completely agree with Camilla's comment. While it's very nice that you are addressing the article editor, the UI wasn't the problem with it. As Camilla mentions, it's missing features like

- easily adding Accordions and ToC are what is causing our team to use more time on finishing articles.

In the same vein, we're also missing a feature to easily add lightboxes to images, as we have to enter the source code every time.

And text editor features like rich text editor.

Afficher le commentaire · Modification le 20 déc. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a créé une publication,

Publication Feedback - Help Center (Guide)

The update to the UI where the toolbar, with the preview and 'Save' buttons, has been moved to the bottom has left too little vertical space to work in and view the article.

The bar is very intruding visually and annoying for the eye while working. There also wasn't a space problem on the right-hand side menu after you added the 'Article settings' button, which moved everything into that settings area. The 'Save' and 'Preview' buttons were not located inside the article settings and thus did not take up any space. Please revert this change.

Modification le 20 déc. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Ifra Saqlain,

Thank you, that helped! 

(However only for the newest version of Flatrock it seems, but that's no issue, just noticed it didn't work in one of my test environments).

Afficher le commentaire · Publication le 27 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

There seems to be one yes:

 

I've mostly been working in a test environment, so as not to break anything in the live version. Can I still share that? Or is it the link to the theme we're using? (Flatrock from Lotusthemes).

Afficher le commentaire · Publication le 22 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Ifra Saqlain

Thanks for the help, but unfortunately it didn't work:

Afficher le commentaire · Modification le 22 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Hi Ifra Saqlain,

Thanks for returning to me so quickly! :)

I tried the code, but unfortunately it doesn't seem to work either:

Did I put the code somewhere wrong?

Thanks again.

Afficher le commentaire · Publication le 22 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Ifra Saqlain

What I meant is I that I changed the article title from yours to mine, so as to hide the given article from the search results using the solution you provided earlier in this thread.
When trying to use that solution however, it doesn't work. I have also had success in hiding the article from the category and section pages using the 'isnt helper' like Louise.

Afficher le commentaire · Modification le 22 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Hi Ifra Saqlain,

I tried pasting the code above into my script.js and changing the article title, but couldn't get it to work.

It looks like this when put into my Help Center:

$(".results-list-item-link:contains(Approvals)").parent().parent().hide();

Can you assist me?

Afficher le commentaire · Publication le 21 sept. 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

That is great, thanks for the quick answer!

Afficher le commentaire · Publication le 07 juin 2023 · Tobias Grønbæk Melander

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Tobias Grønbæk Melander a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Has this feature been extended to the 'Professional' level plan as recently and not only enterprise?

Asking since I just checked and we haven't updated, yet suddenly I have access to the image gallery instead of the usual image upload and don't want to lose our images if it were to revert back due to it being an error.

Afficher le commentaire · Modification le 07 juin 2023 · Tobias Grønbæk Melander

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