John DiGregorio
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Activité totale105
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Dernière activité
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Votes7
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Aperçu des activités
Dernière activité effectuée par John DiGregorio-
John DiGregorio a ajouté un commentaire,
Hello - we create tickets for customer maintenance and do not want them to show on the community for the customer to see. We do need them to be logged under the customer account for tracking purp...
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John DiGregorio a ajouté un commentaire,
Hello - we create tickets for customer maintenance and do not want them to show on the community for the customer to see. We do need them to be logged under the customer account for tracking purp...
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John DiGregorio a ajouté un commentaire,
Any idea when these will be available for reporting. I have added a few ticket statuses, however reporting still only shows New, Open, Pending, Hold, Solved, Closed
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John DiGregorio a ajouté un commentaire,
It is too bad that customer list don't integrate with more robust communication tools. Survey Monkey leave a lot to be desired
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John DiGregorio a ajouté un commentaire,
What was the outcome of this thread. I am looking for a simple report that shows the date the ticket was last created and the time it was last updated with a public comment. I have the report s...
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John DiGregorio a ajouté un commentaire,
Does anyone know of a third party application for this? We would like to expose this on our community for customers to up vote and down vote ideas for product management
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John DiGregorio a ajouté un commentaire,
IMHO - this is a defect. If I have one report used on 100 customer dashboards and I make a change to the report I shouldn't have to republish 100 dashboards
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John DiGregorio a ajouté un commentaire,
@... It's too bad you need to setup a dashboard for each customer. It would be great if you could create one dashboard to expose on the community and have it limit the results to the logged in com...
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John DiGregorio a ajouté un commentaire,
Travel Syndication Technology I had the same problem with it not being on the menu and I was on version 2.0. I was able to modify the code. However, after I made some changes I got the same erro...
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John DiGregorio a ajouté un commentaire,
Gorka Cardona-Lauridsen I am on version 2 of the API and do not see the Requests list in our Settings panel either.