Csenge Orban

1. Communauté
2. Zendesk Explore - Large report exports EAP

Dear Zendesk Community, I would like to create a report that shows end user's inactivity based on the "Time since user login (days)". First, I have created a Date range calculated metric called "En...

• Csenge Orban
• Modifié 1 août 2022 14:19
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)

Feature Request Summary:  Zendesk Explore should offer the option the customize the look of live data widgets, for example change the color the header and the arrow icon.  Description/Use Cases: ...

• Csenge Orban
• Création 11 juillet 2022 13:27
• 1 abonné
• 0 commentaire
• 1 vote

1. Communauté
2. Zendesk Suite Q&A

Dear Zendesk Community, I am working in the Copenhagen Theme (version 2.14.0) and I would like to move the location of the 'submit a request' button to the location of the search bar (See the scree...

• Csenge Orban
• Création 23 juin 2022 11:58
• 4 abonnés
• 12 commentaires
• 0 vote

1. Communauté
2. Feedback - Reporting and analytics (Explore)

Dear Zendesk Team, when I edit queries/ reports within the dashboard and then click save the query doesn't automatically update within the dashboard it's displayed in. I have to first remove it and...

• Csenge Orban
• Création 2 juin 2022 07:40
• 4 abonnés
• 4 commentaires
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)

Dear Zendesk developers, I am looking for a feature that suggests help center articles based on the organisation of the ticket requester. For example, if the ticket requester is organisation X sugg...

• Csenge Orban
• Modifié 21 avril 2022 12:37
• 3 abonnés
• 0 commentaire
• 2 votes

1. Communauté
2. Feedback - Reporting and analytics (Explore)

I am looking for a way to display tickets in real time that haven't been breached yet and show the time until the next SLA breach in the explore live data dashboard. 

• Csenge Orban
• Création 11 avril 2022 13:29
• 4 abonnés
• 0 commentaire
• 6 votes