Caroline Kello
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Activité totale378
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés16 utilisateurs
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Votes66
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Abonnements197
Aperçu des activités
Dernière activité effectuée par Caroline Kello-
Caroline Kello a ajouté un commentaire,
Yes, totally agreed - more granular filtering (specifically per item) in the Audit log is something we currently have on the roadmap for later in the year.
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Caroline Kello a ajouté un commentaire,
Hey Sydney, Filter by Actor is available in the Audit log in Admin Center where you can search for agent activities and date ranges. End-user activity isn't available currently.
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Caroline Kello a ajouté un commentaire,
Hey Christer, We'd like some additional details from you so creating a ticket for following up, see you there!
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Caroline Kello a ajouté un commentaire,
It does, Erin. End-user inactivity time-out is 8 hours by default.
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Caroline Kello a ajouté un commentaire,
Bryan, I absolutely agree with you that it's something that shouldn't happen and do apologise for what you experienced. I'll keep an eye out amongst our own Advocacy for any tickets about session e...
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Caroline Kello a ajouté un commentaire,
Hey Bryan, The session expiration for inactive agents will be whatever your admin configures it to be in Admin Center. If you're active in the product and writing replies to a support ticket, you ...
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Caroline Kello a ajouté un commentaire,
The session timeout for inactive agents will be whatever the admin configures it to be in Admin Center, that functionality remains unchanged. The option we're removing is for agents to override tha...
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Caroline Kello a ajouté un commentaire,
Hi all,Our goal, ultimately, is to eliminate our use of third-party cookies, so that we will no longer be limited by different browsers’ cookie restrictions. Eliminating this dependency will also f...
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Caroline Kello a ajouté un commentaire,
Filtering is next on our list; we're planning on this being an iterative approach and are currently working on the ability to filter by actor with more actions/filters to come. As for gaps in our ...
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Caroline Kello a ajouté un commentaire,
Hi Steven, Thanks so much for reaching out! The team is investigating the Storage Access API for Firefox and Edge in the coming weeks so we'll definitely reach out if we run into anything unexpecte...