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Maggie St. Clair

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Publications

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  • Using Organization Fields as Placeholders

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    Hello!  We currently have a small handful of organization fields set up on each of our orgs in Zendesk. One of those org fields is Account Manager. When we land a new customer we set up their org i...

  • Inactivate Organizations

    I am sure that this has been asked by other Zendesk users, but I could not find any suggestions regarding it. We would really like the ability to inactivate organizations. While we would love for o...

  • Can I export all posts in a community topic?

    Répondu

    I am pretty sure the answer is no but thought I would ask the community before I just give up. We have recently changed our process for product suggestions and now use ProductBoard to enter and man...

  • Is it possible to put the KB categories on a new page?

    Répondu

    We are looking to simplify our main screen in our Help Center. Ideally we would like to have a couple of buttons on the "landing page" that redirect you to other parts of the Help Center. One butto...