Andy F.
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Dernière activité effectuée par Andy F.-
Andy F. a ajouté un commentaire,
+1
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Andy F. a ajouté un commentaire,
Adding my voice to the choir on this one, a back button that could be implemented in flow builder would be extremely helpful. Agree with Will and Masako.
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Andy F. a créé une publication,
Feature Request - Allow Redaction of CSAT Comments
We know that we have the ability to redact certain portions of text sent by either an agent or an end user, but we have no method of redacting information shared in a CSAT comment. We've had a few ...
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Andy F. a ajouté un commentaire,
Is there a way to add a disclaimer or note like this to the form that doesn't involve editing the theme template? We just switched from an old and outdated custom theme to Copenhagen in order to re...
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Andy F. a ajouté un commentaire,
Another +1 on this. My use case is I have a few separate email addresses we receive tickets at for different categories of issues (general vs. privacy as an example). For the general queue, I don't...
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Andy F. a ajouté un commentaire,
+1 Please give us Facebook Group integration! :-D