Chaimiao Wu

Activité totale

54
Dernière activité

8 mai 2023 01:53
Membre depuis

24 novembre 2021 06:27
Abonné à

0 utilisateur
Abonnés

0 utilisateur
Votes

14
Abonnements

22

Aperçu des activités

Dernière activité effectuée par Chaimiao Wu

Chaimiao Wu a créé une publication, 16 février 2023 02:33
Stupid Answer Bot brought our customer terrible experience
1. Communauté
2. Feedback - Chat and Messaging (Chat)
We recently get a bad rating post on poor Answer Bot quality. Customer blame us for wrong translation and irrelevant searching result. You definitely need to improve your Answer Bot. Here is Custom...
- Chaimiao Wu
- Création 16 février 2023 02:33
- 1 abonné
- 0 commentaire
- 0 vote
Chaimiao Wu a créé une publication, 6 janvier 2023 03:41
Need to exceed the limit of dropdown options amount
1. Communauté
2. Feedback - Chat and Messaging (Chat)
I believe many of your customers including me collect country/region data for messaging tickets. There are more than 100 countries/regions around the world, so you really need to consider increasin...
- Chaimiao Wu
- Création 6 janvier 2023 03:41
- 1 abonné
- 0 commentaire
- 0 vote
Chaimiao Wu a ajouté un commentaire, 15 novembre 2022 02:40
+1 Hi Team, Could you please view this post and give all of us your reply?
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- Chaimiao Wu
- Création 15 novembre 2022 02:40
- 0 vote
Chaimiao Wu a ajouté un commentaire, 10 novembre 2022 06:26
Finally, calls do not get routed to all agents at the exact same time but will follow the routing rules outlined above. This is the case for all routing options including the IVR. Routing options c...
- Afficher le commentaire
- Chaimiao Wu
- Création 10 novembre 2022 06:26
- 0 vote
Chaimiao Wu a ajouté un commentaire, 10 novembre 2022 06:26
Hi Team, Do you have plan to improve your product? We really need to make all agents informed when an inbound call comes. Else, our customers have to wait for a long time in the queue.
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- Chaimiao Wu
- Création 10 novembre 2022 06:26
- 0 vote
Chaimiao Wu a ajouté un commentaire, 21 octobre 2022 12:53
Is this on the roadmap? This is a must-have for our team. How can we monitor the trend of our team availability without reporting? >>+1, we need this in Explore
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- Chaimiao Wu
- Création 21 octobre 2022 12:53
- 2 votes
Chaimiao Wu a ajouté un commentaire, 21 octobre 2022 08:32
+1 This is important to us. Please fix ASAP.
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- Chaimiao Wu
- Création 21 octobre 2022 08:32
- 0 vote
Chaimiao Wu a ajouté un commentaire, 11 octobre 2022 07:24
Hi, Agents can pick up new coming messaging tickets here, but it's too easy to ignore since it has no change in color and size. Do you have plan to make it more striking? Ringing alert, browser...
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- Chaimiao Wu
- Création 11 octobre 2022 07:24
- 0 vote
Chaimiao Wu a ajouté un commentaire, 10 octobre 2022 04:04
Hi, I would like to request a new feature on this. When I want to export CSV, will it be possible to directly download on this page or allow me CC other email address? The current process is troub...
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- Chaimiao Wu
- Création 10 octobre 2022 04:04
- 0 vote
Chaimiao Wu a ajouté un commentaire, 23 septembre 2022 05:38
+1 for making this a setting.
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- Chaimiao Wu
- Création 23 septembre 2022 05:38
- 3 votes