Rebekah MacDonald
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Dernière activité effectuée par Rebekah MacDonald-
Rebekah MacDonald a créé une publication,
Knowledge: Copy link to conversation pop-up alert
Since migrating to Agent Workspace our agents are encountering a pop-up to alert them when content is only visible to Agents and managers. While I understand that this is an intentional alert from ...
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Rebekah MacDonald a ajouté un commentaire,
The ability to see (and copy) both the requester and cc's email address is something that is critical to our team's operation. +1 for the ability to see the users cc'ed on a particular response or ...