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Cedric D.

Adhésion le 19 avr. 2024

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Dernière activité le 23 janv. 2025

Product Manager at Decathlon

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Cedric D. a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

I can't find how to use the user language to propose relevant articles URL in a Carousel step in the builder.
I tried to workaround with building a “greetings” answer which will collect a custom field “spoken_language” thanks to “ask tor details”.  After the greetings I planned to redirect the user to another answer to read articles. 
The problem I face is that the custom field collected in an answer is not kept in another one !

If at the greetings step I collect a Name, it is kept in another answer which will transfer to an agent (the name is displayed in the ticket).

Thanks for your help

Afficher le commentaire · Publication le 30 avr. 2024 · Cedric D.

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