Marilyn Austin
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Dernière activité
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Dernière activité effectuée par Marilyn Austin-
Marilyn Austin a ajouté un commentaire,
Hello, Sean Chuang and the PM team. I'm proposing that this issue be re-evaluated. Most telephony tools have a fail-safe wherein an agent is placed in a not ready state if a call is routed to them ...
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Marilyn Austin a ajouté un commentaire,
Really excited to learn that ZD is looking into this functionality. This is referenced in different ways in the existing comments, but I wanted to upvote and say that timestamping is crucial to und...