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Ania Brych-Kadzinska

Adhésion le 16 oct. 2021

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Dernière activité le 24 nov. 2021

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Dernière activité effectuée par Ania Brych-Kadzinska

Ania Brych-Kadzinska a ajouté un commentaire,

CommentaireAdditional ticket channels

I am the admin....

Afficher le commentaire · Publication le 11 nov. 2021 · Ania Brych-Kadzinska

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Ania Brych-Kadzinska a ajouté un commentaire,

CommentaireAdditional ticket channels

so where does the end-user see it? 

I went to our support page and there is no drop-down menu to see two different brans help center. 

Afficher le commentaire · Publication le 04 nov. 2021 · Ania Brych-Kadzinska

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Ania Brych-Kadzinska a créé une publication,

Publication Feedback - Ticketing system (Support)

Migrating and enabling agents workspace just got rid of these two features: much of the info we had during chat in chat dashboard is gone, 

Website Visitors in Chat Dashboard we could see and proactively reach out, gone, I mean, explain to me, how is a change that you're advertising as an improvement an actual improvement since you're literally getting rid of featureS? 

You've just stripped us from a tool that has been really valuable to us. I just don't get it. It was there already, just keep it!

This is really bad.

 

Publication le 30 sept. 2021 · Ania Brych-Kadzinska

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