Kenneth Morris
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Dernière activité
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Aperçu des activités
Dernière activité effectuée par Kenneth Morris-
Kenneth Morris a ajouté un commentaire,
Hello Folks, My team stated they have ran into an issue with the application, none of the linked issues are displaying and we can not add JIRAs to a Zendesk ticket via integrated app on the right s...
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Kenneth Morris a ajouté un commentaire,
Hello Folks, Is there an update on this feature request? We find it difficult to assign content to be updated when the users have the power to update articles across categories and across brands th...
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Kenneth Morris a ajouté un commentaire,
Some articles in our guide content show as no owner. What is the system that lets an article have no owner?
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Kenneth Morris a ajouté un commentaire,
I asked this question to ZD 2 months ago.Can you see if there is a way to offer a 'value' to customer to click of what made them happy/select Good for CSAT?Trying to see if we can measure that as w...
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Kenneth Morris a ajouté un commentaire,
Hello Dwight Bussman Thanks for compiling this error and writing up an article. In your resolution you mention to log in to Salesforce as an Admin to configure settings. But it appears the proper ...
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Kenneth Morris a ajouté un commentaire,
Hello ZD Can you see if there is a way to offer a 'value' to customer to click of what made them happy/select Good for CSAT? Trying to see if we can measure that as well on a ticket. Hopeful to do ...
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Kenneth Morris a ajouté un commentaire,
Hello I too am also looking to see this updated. I spent an hour with an agent and he told me lots of us are needing this. Lets make it happen please.
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Kenneth Morris a ajouté un commentaire,
We had an end user who added our support alias to a zoom meeting invite and their following tickets were marked as spam and suspended. Is this intentional?