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Lloyd Grosse

Adhésion le 16 oct. 2021

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Dernière activité le 21 oct. 2021

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Lloyd Grosse a ajouté un commentaire,

CommentaireApps and the Zendesk Marketplace

Thanks Cheeny, I worked it out and deleted the comment already. However, when I first tried to install Eligeo App (Monday) in Sell (I am the admin) it told me I needed to get the Support Admin to do it.

Afficher le commentaire · Publication le 19 oct. 2021 · Lloyd Grosse

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Lloyd Grosse a ajouté un commentaire,

CommentaireUsing Zapier integrations with Sell

I am trying to trigger a Zap in Zapier to update (or add) existing (or new) contacts in Mailchimp. 

It all looks pretty easy and I've been able to get the wiring partially correct - however, when I tell Zapier that the contacts {Is Company=false} - I am unable to Map the "company name" field as it is not available in the field mapping wizard.  I presume I have to set the Trigger to {Is Company=false} because I want the people within a company in my marketing list and am not so interested in the generic company email.

I can map the {organisation ID} which is a number.  I can probably work out how to do a dynamic look up table in Google Sheets but that's not going to help with any new contacts. Plus, that's a hell of a workaround for this workaround.

I get the same result triggering the "integrations" tool in the Sell Smart List.  It adds the contacts to Mailchimp but does not map {company name} (Sell) into {ORGNAME} (Mailchimp).

Please help me map an individual's organisation name to their record in Mailchimp.

Afficher le commentaire · Publication le 08 oct. 2021 · Lloyd Grosse

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Lloyd Grosse a ajouté un commentaire,

CommentaireAccounts and billing

We want to buy "Reach" on Sell however the billing and account owner doesn't have a Sell licence (only a Support).  How do we do it?

Afficher le commentaire · Publication le 01 oct. 2021 · Lloyd Grosse

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Lloyd Grosse a ajouté un commentaire,

CommentaireWorking with deals

A suggestion more that a question.  It would be great if products could correspond to different pipelines.

For instance a single sale might have a number of items:

  • platform sale which needs to be captured in the platform pipeline
  • course sales - in the course pipe
  • support sale - in the support pipe

At present it would need 3 sales to represent the entire deal even though contractually it is one document and one invoice.

My thinking to overcome this would be that Products drive the pipeline and that one Sale with products from multiple pipelines allows the sale to appear in several pipes (with the corresponding amount) consistent with the product that matches the pipe.

Might be just lockdown madness but...

Afficher le commentaire · Publication le 13 août 2021 · Lloyd Grosse

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