Recherches récentes


Pas de recherche récente

Kaitey Withnell's Avatar

Kaitey Withnell

Adhésion le 02 mars 2022

·

Dernière activité le 26 avr. 2023

Suivis

0

Abonnés

0

Activité totale

47

Votes

18

Abonnements

27

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Kaitey Withnell

Kaitey Withnell a ajouté un commentaire,

CommentaireTicket basics

Hi Zendesk, the UI of the Agent Workspace has recently changed.  The new Ticket Options drop down and changes to displayed page numbers within Views are particularly cumbersome to use since the changes were implemented a few weeks ago.  Not sure if you have any recommendations or would like to take this as feedback. :) 

Issues:

- Page numbers previously displayed a wider range, so you could skip through 4-5 pages at a time.  You can now only skip through 2 pages at a time

- The 'Suspended' View's Ticket Options overlap if you've changed the View order

- When merging tickets within a View, the page continually snaps up to the top when attempting to select a ticket.

Afficher le commentaire · Publication le 04 avr. 2022 · Kaitey Withnell

0

Abonnés

0

Votes

0

Commentaire


Kaitey Withnell a ajouté un commentaire,

CommentaireWhat's new in Zendesk

Really loving the ability to resize areas in the Agent Workspace, but I find the ticket properties are too spread apart now.  Reducing the spacing between each would be a QOL improvement to eliminate extra scrolling. :) 

Afficher le commentaire · Publication le 04 avr. 2022 · Kaitey Withnell

0

Abonnés

4

Votes

0

Commentaire