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Niclas gmail
Adhésion le 21 déc. 2022
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Dernière activité le 12 févr. 2025
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Dernière activité effectuée par Niclas gmail
Niclas gmail a ajouté un commentaire,
There is a bit of inconsistency with the naming… Why is the SSO not called "Sign in with …" ?
It would be nice to have a custom favicon for the SSO.
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Afficher le commentaire · Publication le 14 nov. 2024 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
Needed to download the /assets too, now it works!
Afficher le commentaire · Publication le 16 juil. 2024 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
Did the https://github.com/zendesk/copenhagen_theme/releases/tag/v4.0.1 make a difference for this?
There are afaik no changes in this https://github.com/zendesk/copenhagen_theme/blob/master/templates/new_request_page.hbs
Afficher le commentaire · Publication le 12 juil. 2024 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
No, I didn't. I am not a web pro, so no ideas…
Afficher le commentaire · Publication le 10 juil. 2024 · Niclas gmail
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Niclas gmail a créé une publication,
Hello. I tried to upgrade my custom template from v3 to v4, but it doesn't want to show the New request form, giving this error:
TypeError: Failed to resolve module specifier "new-request-form". Relative references must start with either "/", "./", or "../".
I think I have copied the code from github, but I must have missed something. Anyone has a clue?
I have these pages 100% copenhagen default:
- templates/new_request_page.hbs
- script.js
https://developer.zendesk.com/api-reference/help_center/help-center-templates/v3/
https://github.com/zendesk/copenhagen_theme/blob/master/
Modification le 08 juil. 2024 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
We can't implement our GDPR handling due to this missing.
We can't rely on customer logging in to the portal or creating tickets, we need to send Product Information news letters, so we can't delete inactive users willy-nilly.
Afficher le commentaire · Publication le 12 avr. 2023 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
Hello. It seems using assets is not supported in Dynamic content?
Firefox says "Can't load image" and Chrome says:
instead of something like this:
The same code works if used directly in the .hbs:
One more thing, could you please add "HTML" to the Placeholder on the setup of DC, much like in the HC - Asset properties?
Triggers: {{dc.item_name}}
HTML: {{dc 'item_name'}}
CSS: ?
...
Afficher le commentaire · Modification le 03 janv. 2023 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
Unfortunately we do not have permissions checks like those you describe. It is possible to use access JavaScript and call into e.g. the users REST API to get information about the current user.
Taking notes about your request to have more built-in permissions handling in custom pages and/or in the templating language.
Why is {{#if signed_in}} not working in custom hbs, like it does in all the other hbs templates?
Are there other helpers which does not work?
Afficher le commentaire · Publication le 27 déc. 2022 · Niclas gmail
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Niclas gmail a ajouté un commentaire,
but the function seems to always think that the user is not signed in.
This means I can't use this function. (I read about the script thing, but I have no knowledge of scripting.)
A workaround I see is to make articles instead, probably with specific templates. You lose the custom URL though.
Afficher le commentaire · Publication le 21 déc. 2022 · Niclas gmail
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