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Michael Eugster

Adhésion le 16 oct. 2021

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Dernière activité le 27 mai 2024

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Michael Eugster a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Same here: We need this setting, too.

Afficher le commentaire · Publication le 21 sept. 2021 · Michael Eugster

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Michael Eugster a ajouté un commentaire,

CommentaireUsing themes and customizing your Help Center

@... Thanks for your answer – the variable was the missing piece in my case. Even though I'm not quite sure if this is the best solution (because there's not way to translate it), this should probably work (not tested yet).

Afficher le commentaire · Publication le 13 août 2021 · Michael Eugster

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Michael Eugster a ajouté un commentaire,

CommentaireUsing themes and customizing your Help Center

Thank you, @.... I already know this guide, but I was looking for an option where I can define a text variable in the settings and then using this variable in my template.

I resolved it by using dynamic content – like this it's also translateable. But maybe there's an even better solution?

Afficher le commentaire · Publication le 06 août 2021 · Michael Eugster

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Michael Eugster a ajouté un commentaire,

CommentaireUsing themes and customizing your Help Center

In this help article I found the option to add a text variable to the help center. How can I use it in my html templates? https://support.zendesk.com/hc/en-us/articles/115012547687-Customizing-the-Settings-panel-Guide-Professional-and-Enterprise-#variable-object

Afficher le commentaire · Publication le 03 août 2021 · Michael Eugster

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